Case Study · Jackson Hole Mountain Resort · 2019 – 2026
There are jobs you take for a paycheck. And then there are the ones you'd have done for free — the ones you dreamed about before you knew they existed. Jackson Hole Mountain Resort was the second kind.
In the summer of 2019, Nate arrived in Teton Village as the resort's new eCRM & Market Research Manager — boots barely broken in, ambition already at elevation. He'd come from Oracle's data cloud division in Colorado, where he spent three years translating complex audience targeting strategy into client-facing narratives. He knew data. He knew storytelling. He was about to learn what it meant to do both at the foot of the most dramatic mountain range in North America.
Those first two years were foundational. Building JHMR's email marketing infrastructure from scratch. Redesigning templates. Growing the list. Standing up a market research program that delivered actionable guest insights that actually changed how the resort made decisions. It wasn't the glamorous part. It was the essential part — and Nate thrived, learning the brand from the inside, earning trust at every level, and quietly laying the groundwork for what came next.
What came next would change everything.
Arrived as a data strategist and left as something more. Rebuilt JHMR's email marketing program from templates to full targeting strategy, driving list growth and measurable engagement. Simultaneously built and ran a market research team delivering biannual guest surveys that shaped resort-wide decisions. The groundwork of trust, fluency, and systems thinking was laid here — even if no one outside the resort was watching yet.
In late 2021, Nate moved teams internally to begin building his career in content marketing and storytelling. Responsibilities included overseeing all social media and blog content. No playbook handed down. Just an opportunity to grow the most inspiring brand in skiing, while honing creative skills and building relationships with content creators and athletes alike.
Over the next four years, Nate transformed JHMR's social and content operation into the highest-performing ski resort media presence in the world. He rebuilt the content calendar with a creative-first philosophy — balancing local relevance, global resonance, and paid/organic alignment across every platform and season. He hired and directed a roster of creative contractors: photographers, videographers, directors of photography, and producers. He launched original film series. He grew the combined audience by 300,000 followers. He turned Jackson Hole into even more of a bucket-list destination.
The final chapter was the full realization of everything built before. Kings & Queens of Corbet's reached 3.3 billion total media impressions in a single season. The combined social audience crossed 1.4 million followers — the largest of any ski resort globally. Original films were earning audiences far beyond the resort's direct reach. Nate was producing, directing, writing, managing athletes, and overseeing the full creative operation. He had become exactly what Jackson Hole demands: someone who lives the adventure as fully as they create it.
Seven years of creative direction, content strategy, and relentless output — distilled into the metrics that matter most.
Across Instagram, Facebook, TikTok, YouTube, X, and Threads over tenure.
Original film, social video, and platform-native content driving sustained reach.
Likes, comments, shares, and saves — real audience response to real creative work.
The largest combined social media audience of any ski resort in the world — over 1.4M followers.
Net new audience growth through creative strategy, original content, and platform expertise.
Far above industry benchmarks — earned through content that resonates, not tricks that game the algorithm.
"This was a director-level role in scope, managing the entire creative output of one of the most recognized mountain brands on earth."Skypilot Creative · Jackson, Wyoming
Of everything produced during those seven years, nothing captures the scale of impact quite like Kings & Queens of Corbet's — JHMR's signature freeride competition held in the gut-dropping entrance of Corbet's Couloir, one of skiing's most iconic features.
When Nate took creative ownership of the event's content strategy, it was already beloved locally. What he built it into was something else entirely: a globally recognized sporting spectacle with reach that most resorts will never approach in their entire existence.
He led all social content strategy, video production, and editorial storytelling across five editions — each year pushing the creative ambition harder, refining the production, and growing the audience. The content didn't just document the competition. It put you inside the minds of athletes standing at the edge of a cliff, deciding whether to drop.
By 2025, the campaign had broken through to a scale that was almost hard to believe: 50 million social impressions and 3.3 billion total media impressions in a single season — 146% year-over-year growth.
Beyond the daily content operation, Nate produced a body of original long-form films — rooted in the terrain, the people, and the stories that make Jackson Hole unlike anywhere else on earth.
Managing JHMR's athlete and ambassador program meant building real creative relationships with some of the most accomplished names in mountain sports — and turning those relationships into content that moved audiences globally.
Every athlete relationship was managed end-to-end — contract negotiation, creative integration, shoot direction, and multi-platform rollout. The goal was never just content. It was authentic storytelling that honored what made each athlete and each partnership genuinely compelling.
From shoots with Jimmy Chin and Kai Jones to on-snow sessions with Olympians, Nate directed it all — always with an eye toward the human story behind the athletic achievement, and the audience waiting on the other side of it.
Seven years of brand building at a globally recognized mountain resort. The same level of creative direction, strategic thinking, and genuine investment — now available to the brands and people who are serious about doing it right.